Please provide customer number at check-in.
If arrival does not take place within the agreed time of arrival, the place will be vacated and the reservation will be canceled and will be considered an interrupted stay. In case of delay, please contact us as soon as possible.
If the entire reservation period is not complied with, e.g. in case of late arrival, or in case of early departure, nothing will be refunded – regardless of re-renting.
In case of no-show without prior information, the place/cabin will be released 24 hours after the officially started check-in time. Nothing is hereby refunded.
CANCELLATION BY FORCE MAJEURE
Sannes Familiecamping may cancel any booking or stay due to force majeure, which means: war, riots, strikes, lockouts, oil and petrol rationings, border closures, epidemics, natural and pollution disasters or similar incidents. The customer is not entitled to any form of reimbursement, rebooking or refund of the amount paid. In the event of cancellation from a customer under force majeure, the customer will not receive any form of reimbursement, rebooking or refund of the amount paid.
RIGHT OF WITHDRAWAL
We point of that your booking is not covered by the Consumer Act’s rules on the right of withdrawal. Sale of accommodation (cabins, holiday homes, camping, etc.) is covered by a special exemption provision in the Consumer Contracts Act §18 sec. 2 no. 12. The booking made is thus not covered by a 14-day right of withdrawal.
All rental units are 100% non-smoking. In case of smoking anyway, a cleaning fee of DKK 2,000.00 will be charged.
If you lose your key to our rental units, rental bicycles etc. a replacement fee of DKK 750.00 will be charged.
THE CAMPING REGULATIONS as well as the camp manager’s instructions must be followed, as in accordance with the camping regulations it can ultimately lead to expulsion from the site and be considered interrupted stay. In the event of expulsion, the amount for the lost days will be refunded. Though a fee of 139 € will be charged.
ELECTRICITY: Electric heating and air conditioning are not allowed on the campground.
WATER: In the luxury cabins with spa, water consumption is settled at the end of the rental period.
House: Electricity, water and heat-consumption are settled with a fixed amount and paid together with the rent.
See more about consumer prices here
EL / HYBRID CARS: Is not allowed to be charged on space parking’s or in cabins. Contact the reception for further information. See more “Charge your car”
CLEANING: If you want final cleaning, it must be ordered no later than 3 days before departure from the campsite. A mandatory cleaning deposit is paid with the rent. Cleaning of the rented is the responsibility of the tenant. When moving out, both the rented equipments and the furniture from the rented must be handed over in the same cleaned and tidy condition as when taken over. Possibly. necessary cleaning will be done at the tenant’s expense.
See information on cleaning prices.
A cleaning deposit is required to ensure that the rented property is left clean and undamaged.
The deposit is transferred to the tenant’s stated bank account no later than 10 days after returning home, if we have received correct bank information and the cleaning is ok.
EXTRA: The following can be reserved, no later than 2 weeks before arrival. It must be picked up and returned at the reception or another designated place:
See more about prices for our additional service prices
SMOKING is not allowed in our rental units.
DAMAGES: The provider assumes no responsibility for sudden damage, but will take care that the damage is repaired as soon as possible after the notification. The tenant is liable for the rented and liable for any. damage caused to the rented or furniture during the rental period. Possibly. damages must be reported to the provider immediately.
PLACE / CABIN GUARANTEE: It is possible to book a specific cabin or pitch for a guarantee fee. Reservations are made for errors.
DOG: re. dog on the site, see information about “camping with dog”
See also PRACTICAL INFORMATION
The reservation is personal and non-transferable
NOTE: minimum age to book is 18 years.
PLEASE REMEMBER to provide Customer Number for any inquiries.