Reservation terms and conditions

Reservation terms and conditions wenn you book a packages tour with own caravan, autocamper, covered wagon or tent.

ARRIVAL:
If you do not arrive by 8.00 p.m. at the latest on the intended day of arrival – unless otherwise agreed! – your pitch will be made available to others and your package holiday booking will be annulled and considered an interrupted stay.

Check-in from 1 p.m. and check-out before 11 a.m.

Changes to your reservation can be made up to 5 weeks before arrival, provided that there is a place free during the desired period, failing which the change will be considered a cancellation.


IINTERRUPTED STAY:
If you do not stay for the whole period booked, for instance due to late arrival, or early departure, nothing will be refunded – even if someone else rents the pitch.

CANCELLATIONS (must be in writing – letter or by receipted mail) see the fee:

In booing period A (1/7-2/9):

For cancellation more than 2 months in advance, you will be charged 150 euro.

For cancellation more than 5 weeks in advance, you will be charged 350 euro.

For cancellation more than 10 days in advance, you will be charged 500 euro.

For cancellation more than 3 days in advance, you will be charged 575 euro.

For cancellation less than 0-2 days in advance, you will be charged the total amount.

In booking period B (before 1/7 and after 2/9)*:

For cancellation more than 2 months in advance, you will be charged 75 euro.

For cancellation more than 5 weeks in advance, you will be charged 225 euro.

For cancellation more than 10 days in advance, you will be charged 300 euro.

For cancellation more than 3 days in advance, you will be charged 350 euro.

For cancellation less than 0-2 days in advance, you will be charged the total amount.

*: If the reservation is both in season A and B, you will be charged after "booking period A".

When cancelling, you will need to provide your bank details (SWIFT/BIC and IBAN number).

 

INSURANCE: Your own insurance company will be able to insure you against costs linked to sudden illness, accidents etc.

CAMPSITE REGULATIONS and the campsite director’s recommendations must be followed, as to do otherwise could result in being thrown out of the campsite. If this should occur, the price for the lost days will be refunded subject to a fine of 500 DKK, and ferry tickets will be settled at the standard price.

Your reservation is personal and can not be transferred to a third party.